Email michael@blackmatter.vc with what you asked your assistant, roughly when, and what went wrong. We reply within two business days.
ICommon questions
- A source returned no record. That is usually a finding, not a fault. Many private US companies have no SEC filing, no Legal Entity Identifier and no federal award. The memo says which sources were checked.
- A source failed. The memo names the source that did not answer. Public registers have occasional outages; try again in a few minutes.
- Something looks wrong. Open the cited record at its source. If our summary disagrees with it, send us the company and the field and we will look into it.
- SAM.gov registrations are not connected. Check a company's UEI and registration status at sam.gov directly.
- The assistant does not use Diligence Desk. Start a new chat, make sure the plugin or connector is enabled, and mention it by name, for example: Use Diligence Desk to run diligence on Stripe.
IIInstall
Setup steps for ChatGPT, Claude, Claude Code and Codex are on the Diligence Desk product page.
IIIPrivacy and data requests
Read the privacy policy, then write to michael@blackmatter.vc.
